STUDENT HEALTH AND DENTAL PLAN
The SU cares about your wellbeing! That’s why we offer competitively-priced health and dental plans for all full-time undergraduate students. Below are a list of commonly asked questions about the plans. Scroll further down further to learn about more ways that the SU works to keep you healthy and happy!
Changes to mystudentplan
The Canada Life website is no longer available to submit claims and access plan information. Instead, there is a new way to manage your benefits through the app that will let you submit claims, confirm benefits, view your balance, and more.
Current members of the SU Health and Dental Plan can now register for the new mystudentplan benefits app. Details on how to register are here:
New students can register and use the mystudentplan benefits app once the 45-day validation period is complete.
To learn more about the new platform visit the plan website.
BENEFITS APP
Coming September 1st, 2024, register and download the new mystudentplan Benefits App designed with you in mind!
Eligible students registered on Canada Life will no longer use the Canada Life online tool. All students will use a new app called mystudentplan Benefits App.
Meet the mystudentplan Benefits App, an intuitive mobile app and web portal that allows you to access and manage your Student Benefits Plan while providing a better understanding of how to make the most of your benefits. The Benefits App provides information on benefits you received as a student.
mystudentplan Benefits App gives you easy access to your benefits information. To learn more about the new platform visit the plan website.
Your Student Health and Dental Plan is provided through Gallivan: Student Health & Wellness. Gallivan: Student Health & Wellness has created an online centre exclusively for U of C undergraduate students as a convenient way for you to source information specific to your benefit plan. For more specific assistance, drop in to visit the knowledgeable staff at the SU Student Health and Dental Plan office located at MSC 352, phone 403-220-3906, or send an email to uofcalgaryplan@mystudentplan.ca.
HEALTH AND DENTAL PLAN FAQS
WHO’S COVERED?
All full-time undergraduate students (taking three or more courses per session) at the University of Calgary are automatically enrolled in the Student Health and Dental Plan when they register for classes.WHAT’S COVERED BY THE PLANS?
Ambulance: Reimbursed at 80% to a maximum of $250 per occurrence.Prescription Drugs: Reimbursed at 80% to a maximum of $3,000 per benefit year. The drug coverage is based on a specific list of medications called the national formulary, more information about the formulary can be found here.
Vision: Reimbursed at 100% to a maximum of $50 for one eye exam and $150 for glasses or contact lenses every 24 months.
Health Practitioners: The services of physiotherapists*, registered massage therapists*, chiropractors, speech language pathologists*, psychologists* or social worker*, osteopaths, naturopaths and podiatrists are reimbursed at 80% to a maximum of $20 per visit. Each service has an overall plan maximum of $300 per benefit year.
*Physician’s prescription/referral required for indicated services.
Medical Equipment and Supplies: Wheel chairs, walkers, hospital beds and traction kits are reimbursed at 80%. A physician’s prescription is required. It’s recommended that you apply for pre-approval to the insurer prior to making any purchase for any item to be claimed under this category.
Dental: Exams covered at 100% limited to once per benefit year. Overall plan maximum of $750 per benefit year. Note that these benefits can only be used at Dental Choice clinics in Alberta. Locations can be found here. Services performed at other dental centres will not be eligible for reimbursement.
Dental Accident: Reimbursed at 80% to a maximum of $1,000 per dental accident at Dental Choice clinics in Alberta. Locations can be found here. Services must be performed within 12 months of accident. It’s recommended that you apply for pre-approval to the insurer prior to making any purchase for any item to be claimed under this category. Dental Choice can help you do this.
Tuition: Should you be medically unable to continue your studies as a result of a death or severe and prolonged disability, you may receive a benefit of up to $10,000 to cover tuition, fees, and the cost of textbooks for courses you’ve been unable to complete.
Note: In the event of any discrepancy between this information and your contract with the insurer, the terms of the contract will apply.
HOW MUCH DOES IT COST?
The combined health and dental plan costs students $218.30 a year ($110.76 for the health plan/$107.54 for the dental plan as of May 1st, 2024). This fee gives you 12-month coverage, regardless of whether or not you remain a student for that period.HOW DO I PAY THE FEE?
The fees for the Student Health and Dental Plan are assessed automatically when you pay your tuition. This fee is paid annually on the date that eligible students are first charged fees and tuition (usually in September for most programs).Note: The single annual fee is a change that was introduced in September 2018. Previously, students paid the fee in two instalments, one at the beginning of each of the fall and winter semesters. This change was made so that students whose programs begin in the spring/summer semester can start receiving health and dental coverage immediately, as opposed to waiting until September. If you have any questions about this change you can contact the SU’s Vice President Operations and Finance at suvpfin@ucalgary.ca.WHAT IF I ALREADY HAVE COVERAGE?
Co-ordination of Benefits: Benefits under the two plans can be co-ordinated to maximize your coverage up to 100% of the actual expenses incurred. In other words, following payment under this plan you can submit outstanding balances to the other plan for consideration.Opting Out of the Plan: If you are an eligible student and have comparable health and/or dental coverage you may apply to opt out of the Student Health and Dental Plan. To do this, you must submit an Opt-Out Form online by the applicable deadline. Because you pay an annual fee, you can only opt out once a year on the anniversary of your enrolment in the plan (usually this is in September). Details about opting out of the Student Health and Dental Plan, including forms and deadlines, can be found here. Once opted out, you do not need to opt out ever again. The opt-out stays with your student ID until you need to opt back into the plan.
WHAT IF I WANT TO OPT BACK IN?
If the coverage used to opt out of the health and/or dental plans terminates or changes, you have 30 days from loss of coverage to opt back into them. Confirmation of loss of coverage is required on re-application for coverage. Drop in to visit the SU Health and Dental Plan office (MSC 352), phone 403-220-3906, or send an email to uofcalgaryplan@mystudentplan.ca to do this.HOW DO I CHECK IF I’VE BEEN CHARGED OR NOT?
On the account summary page, it will always show UG Health and UG Dental Charged even if you opted out. In order to view your charges, click on Payments to view payment history. You should see Waive UG Health and/or Waive UG Dental as proof of opt-out or it won’t show at all. Click on the dollar amount you paid for tuition to view charges included in that payment. UG Health and/or UG Dental should not be included on the Payment Breakdown.AM I COVERED WHILE I TRAVEL?
No, the health and dental plan does not include travel benefits. You will need to purchase additional coverage for yourself.I HAVE MORE QUESTIONS – WHERE CAN I GET ANSWERS?
For more assistance, either visit our Student Health and Dental Plan website, drop in to visit the knowledgeable staff at the SU Health and Dental Plan office located at MSC 352, phone 403-220-3906, or send an email to uofcalgaryplan@mystudentplan.ca.
FREE CONDOMS, PERIOD PRODUCTS, AND MORE!
The SU has been providing free condoms to the campus community for decades. In 2018, we also began distributing free period products. Both are available at the Information Centre/Lost and Found in Mac Hall.
SU WELLNESS CENTRE
The SU Wellness Centre is here for your well-being. Visit us for your holistic care – from medical to mental health.
The centre offers:
- Mental health services and health promotion for personal, academic, and career development
- Medical services including family medicine, chiropractic, nutrition, and massage therapy
- Harm reduction services including access to Naloxone kits
DENTAL CHOICE
In 2009 your SU was proud to introduce a new dental office right here on campus. Located next to the SU Wellness Centre on the third floor of the MacEwan Student Centre, Dental Choice offers priority service to students.
For more information on Dental Choice’s services or to book an online appointment, visit their website or call 403-261-4777.
CAMPUS VISION
Campus Vision, located in the lower level of the MacEwan Student Centre, provides professional and complete optometric care and a full optical dispensary including optical frames, sunglasses and contact lenses. Their full-time doctors of optometry are available for appointments and offer priority service to students.
Did you know your undergraduate health insurance plan includes vision coverage! Campus Vision direct submit claims on behalf of undergraduate students to the SU Student Health and Dental Plan. No paperwork and prompt reimbursement of your claims. Direct billing is also available for many health insurance plans including Alberta Blue Cross and Great-West Life. Save yourself the out-of-pocket costs and let us take care of the paperwork as well!
Consult them for:
- Complete eye health examinations and health concerns
- Contact lens fittings
- Prescription glasses
- Sunglasses and lenses
In addition to the insurance coverage provided by your student insurance plan, Alberta Health covers the cost of all medically necessary optometric appointments (such as dry eye, sudden vision changes, eye infections, etc.).
For more information on Campus Vision or to book an appointment, visit their website or call 403-451-2779.