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VOLUNTEER TAX PROGRAM
VOLUNTEER TAX PROGRAM 150 150 admin

The Student’s Union (SU) Volunteer Tax Program (VTP) provides complementary personal income tax filing services by professional student volunteers who are trained to Canada Revenue Agency standards.

The Canada Revenue Agency (CRA), in conjunction with the Students’ Union Volunteer Tax Program team, provides training and tax software to nearly 100 volunteers who help to file hundreds of returns annually. In the 2024 tax season, we were able to file over 750 tax returns. This year, with your help, we hope to support even more members of our community.

Our program assists low-income individuals and families in the University of Calgary community (students, staff, faculty and alumni) in filing their tax returns at no cost. The VTP makes a measurable difference in the campus community, saving clients thousands of dollars each year, while giving program volunteers valuable tax return preparation skills.

The volunteer position is integral to the functioning of the VTP. Volunteers are the individuals that execute the operations of the VTP as well as dealing with clients on a first-hand basis. The volunteers ensure the program runs smoothly once open to clients.

Key Responsibilities

  • Provide professional and friendly service to all VTP clients and anyone who may approach the clinic
  • Accurately document client information, input information into tax filing software, and audit returns.
  • Communicate effectively with the program coordinators and fellow volunteers to ensure a high quality service.
  • Maintain the confidentiality of all VTP clients

Commitment

  • Volunteers must attend 1-2 mandatory training sessions (including a full day of CRA training) to familiarize themselves with the policies and procedures of the program.
  • Volunteers must commit a minimum of four (4) hours per week for the duration of the program. (program runs end of February to mid-April)
  • Completed Police Information Check
HOW TO APPLY

Please submit your application to Better Impact expressing interest in the Tax Program. We are accepting applications until 4:00pm on Friday November 29, 2024, or until our volunteer quota is met.

We are currently interviewing candidates.

APPLY NOW

[ MyImpactPage – SU Volunteer Services Recruitment Application Form (betterimpact.com) ]

Questions can be sent to vstax@ucalgary.ca.

Volunteer Positions are open to Undergraduate Students Only.

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Review Board Student Member
Review Board Student Member 150 150 admin

We are looking to fill up to six (6) vacancies for SU Review Board and Tribunal positions.

The Review Board and Tribunal are independent, arms-length committees of the Students’ Legislative Council, charged with the judicial functions of the Students’ Union. Students can apply to the Review Board to appeal SU decisions that they believe were unfair or in violation of the SU’s Union Bylaw or Union Policy. The Tribunal has jurisdiction over decisions of the Review Board. A student who is dissatisfied with a decision of the Review Board may be able to appeal to the Tribunal.

Read the full POSITION DESCRIPTION (DOCX) here.

HOW TO APPLY

Applicants are required to use the Review Board and Tribunal Application Form (DOCX) included here:

APPLICATION (DOCX)

Statement on Employment Equity, Diversity, and Inclusion
The Students’ Union is committed to ensuring that members of equity-deserving groups, from a broad range of communities, feel empowered to apply for positions within the organization. We strongly encourage qualified candidates from Black, Indigenous, and/or other racialized communities to apply. Qualified candidates who identify as 2Spirit and/or LGBTQIA+ or are otherwise marginalized on the grounds of gender expression, gender identity, and/or sexual orientation are also strongly encouraged to apply.

The Students’ Union welcomes applications from people with disabilities and believes strongly in accessibility in the work we do. Accommodations are available on request for candidates taking part in all aspects of the selection process – please advise us at any point and we will work with you to meet your needs while respecting your privacy as much as possible.

The Students’ Union is grateful to work on the traditional territories of the people of the Treaty 7 region in Southern Alberta, which includes the Blackfoot Confederacy (comprising the Siksika), Piikuni, and Kainai First Nations), the Tsuut’ina First Nation, and the Stoney Nakoda (including the Chiniki, Bearspaw, and Wesley First Nations). The City of Calgary is also home to Métis Nation of Alberta, Region III. The University of Calgary is situated on land adjacent to where the Bow River meets the Elbow River, and the traditional Blackfoot name of this place is Moh’kins’tsis, which we now call the City of Calgary. The Students’ Union also recognizes that land acknowledgments are not enough. We need to pursue truth, reconciliation, decolonization, and allyship in an ongoing effort to make right with all our relations.

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Manager, Food and Beverage Operations
Manager, Food and Beverage Operations 150 150 HR
ABOUT THE STUDENTS’ UNION

The Students’ Union, The University of Calgary (SU) is one of the leading undergraduate student associations in Canada. We are a not-for-profit organization that works to ensure that University of Calgary undergraduate students have the best possible university experience through advocacy, representation, and providing valuable on-campus services and programs. We also manage several businesses within the MacEwan Student Centre including a restaurant and bar, two concert venues, a convenience store, a used bookstore and copy centre, and the MacEwan Conference & Event Centre.

We’re in the business of student leadership, and so SU staff are all teachers in some capacity. We coach, mentor, and work alongside the elected members of our student government to help them develop skills and make good decisions for the organization. As such, the SU is a nimble and leading-edge organization that can pivot quickly to address emerging issues and trends.

The Students’ Union offers all our employees a competitive, market-determined salary. Our benefits, though, tend to exceed the market. These include:

  • Five weeks paid vacation, to start
  • Unlimited paid sick time
  • A six percent RRSP matching program
  • Full health and dental benefits plus a health spending account
  • A mission-driven culture that values work-life balance, diverse experiences, and kindness

People love working for the Students’ Union because we care about our employees and empower them to thrive and succeed. The result is a very low turnover and a long-serving staff who are passionate about what they do. If you’re tired of being treated like a cog in a machine and want to do something that matters without sacrificing your home life, the Students’ Union might just be the right fit for you.

POSITION SUMMARY

The Manager, Food and Beverage Operations leads food and beverage service for the MacEwan Conference and Event Centre and the Den and Black Lounge. The Manager, Food and Beverage Operations is responsible for financial targets and performance, service standards, management of staffing, security, and safety. Direct reports include supervisors in the food and beverage department and hourly food and beverage staff. This position regularly interacts with guests to gauge service levels, responds to, and resolves complaints or concerns and requires a strong focus on staff training and adherence to all health and safety, standard operating procedures, and service initiatives.

SALARY

For this position, the hiring range is $62,000 to $69,000 and the offered salary will be negotiated based on a candidate’s relative experience. As a not-for-profit organization, it is extremely unlikely that we will be able to offer a successful candidate a salary outside of this range.

KEY RESPONSIBILITIES

General

  • Work jointly with the Director, Food and Beverage Operations to create and implement standards for hiring, training, and assessing staff.
  • Provide coaching and ongoing feedback, outline performance expectations, and conduct annual performance reviews.
  • Provide ongoing training to staff in the areas of alcohol awareness, bystander intervention and safety procedures.
  • Ensure that the department meets operational compliance with relevant federal, provincial, municipal and university legal and policy requirements including but not limited to:
    • health and fire safety
    • emergency preparedness
    • responsible alcohol service
    • scissor and man lifts
    • food safety
    • delivery vehicles
  • Communicate operational concerns and changes to other members of management and kitchen teams.
  • Delegate tasks and follow up to ensure staff are meeting the operational expectations for food preparation and delivery, service times, restaurant cleanliness, event setup, event execution, and customer service.
  • Maintain high quality standards by monitoring and improving FOH procedures and execution.
  • Manage and balance cash floats and reconcile liquor counts daily.
  • Inspect dining, function spaces and corresponding back of house areas for maintenance, repairs, and cleaning needs.
  • Work as part of the evacuation team in case of fire, or any emergency. Ensure completion of detailed reports related to security and medical incidents.
  • Promote and adhere to all Students’ Union policies and procedures.
  • Address day to day trouble shooting and resolving problems as they arise.
  • Maintain required bar levels through accurate ordering and inventory counts

The Den and Black Lounge

  • Schedule staff, in alignment with the annual budget, well maintaining a high level of guest experience.
  •  Monitor and verify staff hours for the payroll process
  • Ensure the restaurant opening and closing requirements are met, including daily reporting tasks.
  • Participate in menu creation by providing information on trends and customer requests.
  • Update the POS system as required.
  • Lead month-end inventory and reconciliation for liquor and service supplies.
  • Communicate with prospective clients to book and coordinate events.
  • Work in conjunction with other departments with external events held in The Den and Black Lounge.
  • Develop relationships with community members, student clubs and staff to promote in-house events.
  • Complete the annual Best Bar None program application and inspection process and ensure that requirements are upheld throughout the year.

Conference and Events

  • Oversee the logistics of on-campus delivery and catered events.
  • Personal participation, as needed, in the actual provision of guest service requirements.
  • Manage the execution of events, including clean up, alcohol consumption tabulation, cash out, set up for the following day’s events and ensure that all conference and events areas are secure.
  • Communicate with supporting departments (kitchen, facilities, The Den and Black Lounge) to ensure overall event success.
  • Confirm accurate event billing is provided to the Coordination team.
  • Ensure the proper appearance of meeting and banquet rooms, before, during and after events and conduct regular inspections of conference and event space.
  • Provide support to the other food and beverage departments to facilitate effective product ordering, equipment set up and staffing.
  • Meet with clients and vendors, when necessary, to assist in the planning of events.

QUALIFICATIONS

  • A diploma or degree in food and beverage or hospitality management is preferred. A combination of education and experience will be considered.
  • Three years of experience or more working in a restaurant/bar or event centre, at a supervisory level, within a high-volume service environment.
  • Familiarity with the coordination of deliveries and take-out using third party platforms and/or restaurant website.
  • Previous experience working within a university setting would be considered an asset.
  • Valid certification in: WHMIS, First Aid, and ProServe.  Job certification provided for: ProTect, Safe Food Handling, Fall Protection and Lift Operator.
  • Involvement in organizing live music events, including the management and set-up of audio equipment, would be a benefit.
  • A valid class 5 Alberta driver’s license is mandatory.

For more information, check out the position description.

HOW TO APPLY

Please send a resume and cover letter to resumes@su.ucalgary.ca. We are accepting applications until November 15, 2024 or until we find the right person. We’re hoping to interview candidates and make a decision in mid November.

STATEMENT ON EMPLOYMENT EQUITY, DIVERSITY, AND INCLUSION

The Students’ Union is committed to ensuring that members of equity-deserving groups, from a broad range of communities, feel empowered to apply for positions within the organization. We strongly encourage qualified candidates from Black, Indigenous, and/or other racialized communities to apply. Qualified candidates who identify as 2Spirit and/or LGBTQIA+ or are otherwise marginalized on the grounds of gender expression, gender identity, and/or sexual orientation are also strongly encouraged to apply.

The Students’ Union welcomes applications from people with disabilities and believes strongly in accessibility in the work we do. Accommodations are available on request for candidates taking part in all aspects of the selection process – please advise us at any point and we will work with you to meet your needs while respecting your privacy as much as possible.

The Students’ Union is grateful to work on the traditional territories of the people of the Treaty 7 region in Southern Alberta, which includes the Blackfoot Confederacy (comprising the Siksika, Piikuni, and Kainai First Nations), the Tsuut’ina First Nation, and the Stoney Nakoda (including the Chiniki, Bearspaw, and Goodstoney First Nations). The City of Calgary is also home to Métis Nation of Alberta, Region III. The University of Calgary is situated on land adjacent to where the Bow River meets the Elbow River, and the traditional Blackfoot name of this place is Moh’kins’tsis, which we now call the City of Calgary. The Students’ Union also recognizes that land acknowledgments are not enough. We need to pursue truth, reconciliation, decolonization, and allyship in an ongoing effort to make right with all our relations.

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Manager, Restaurants
Manager, Restaurants 150 150 HR
ABOUT THE STUDENTS’ UNION

The Students’ Union (SU) is one of the leading undergraduate student associations in Canada. We are a not-for-profit organization that works to ensure that University of Calgary undergraduate students have the best possible university experience through advocacy, representation, and providing valuable on-campus services and programs. We also manage several businesses within the MacEwan Student Centre including The Den & Black Lounge (our restaurant and Cafe), two concert venues, a convenience store, a used bookstore and copy centre, and the MacEwan Conference & Event Centre.

We’re in the business of student leadership, and so SU staff are all teachers in some capacity. We coach, mentor, and work alongside the elected members of our student government to help them develop skills and make good decisions for the organization. As such, the SU is a nimble and leading-edge organization that can pivot quickly to address emerging issues and trends.

The Students’ Union offers all our employees a competitive, market-determined salary. Our benefits, though, tend to exceed the market. These include:

  • Five weeks paid vacation, to start
  • Unlimited paid sick time
  • A six percent RRSP matching program
  • Full health and dental benefits plus a health spending account
  • A mission-driven culture that values work-life balance, diverse experiences, and kindness

People love working for the Students’ Union because we care about our employees and empower them to thrive and succeed. The result is a very low turnover and a long-serving staff who are passionate about what they do. If you’re tired of being treated like a cog in a machine and want to do something that matters without sacrificing your home life, the Students’ Union might just be the right fit for you.

POSITION SUMMARY

The Manager, Restaurants oversees the operational facets of The Den & Black Lounge and the future Black Lounge Cafe including financial targets and performance, service standards, marketing and promotional plans, and management of staffing, security, and safety. The position reports directly to the Executive Chef.

The position regularly interacts with customers to gauge service levels, responds to and resolves complaints or concerns and manages security and safety in partnership with external organizations such as Campus Security, the Calgary Police Service, the Calgary Fire Department and the Alberta Liquor Gaming Commission (AGLC).

This role is expected to contribute to the development of strategic initiatives for the Den & Black Lounge, including:

  • business plan development and review.
  • implementing production, productivity, quality, and customer service standards and identifying trends and action plans for improvements.
  • financial objectives including forecasting requirements, food and liquor ordering, inventory, controlling and reviewing costs of goods, loss management, labour and expenses, and analyzing variances.
  • creating an inclusive, safe, and welcoming workplace culture for all employees and customers.
SALARY

For this position, the hiring range is $57,000 to $65,000. As a not-for-profit organization, it is extremely unlikely that we will be able to offer a successful candidate a salary outside of this range.

KEY RESPONSIBILITIES
  • Recruit, train, and develop staff on guest service principles and practices organizing and running new hire orientations, providing coaching and ongoing feedback, outlining performance expectations, and conducting annual performance reviews.
  • Schedule staff, in alignment with the annual budget, to ensure proper coverage throughout peak times. Monitor and process payroll information.
  • Provide ongoing training and coaching of staff to increase customer service levels and staff knowledge in the areas of alcohol awareness and server intervention and safety procedures.
  • Ensure the restaurant opening and closing requirements are met, including daily reporting tasks.
  • Delegate tasks and follow up to ensure staff are meeting the operational expectations for food preparation and delivery, service times, restaurant cleanliness, and customer service.
  • Maintain high quality standards by monitoring and improving FOH procedures and execution.
  • Develop liquor menus and provide accurate costing for each item.
  • Update the POS system as required.
  • Manage and account for cash floats and shortages.
  • Communicate operational concerns and changes to other members of management and kitchen teams.
  • Lead month-end inventory and reconciliation for liquor and restaurant supplies.
  • Communicate with prospective clients to book and coordinate Den events. Work in conjunction with other departments with external events held in the Den.
  • Develop relationships with community members, student clubs and staff to promote in house events.
  • Create and maintain preventative maintenance programs and coordinate repairs with the Students’ Union Facilities team.
  • Act as a fire warden and work as part of the evacuation team in case of fire, or any emergency. Ensure completion of detailed reports related to security and medical incidents.
  • Coordinate staff training and maintain up to date records for programs such as WHMIS, ProServe, ProTect, bystander intervention, safe food handling, and other Students’ Union mandated courses.
  • Complete the annual Best Bar None program application and inspection process. Ensure that requirements are upheld throughout the year.
  • Promote and adhere to all SU policies and procedures.
REQUIRED COMPETENCIES
  • Strong team player with the ability to lead and motivate.
  • Confident, self-motivated, and enthusiastic.
  • Strong communication skills, organizational skills, and financial aptitude.
  • Outstanding customer service orientation.
  • Sales and marketing knowledge including familiarity with social media strategies.
  • Ability to work under pressure and deal with stressful situations during busy periods.
  • Physically able to perform work; able to stand/walk for extended periods and lift or move objects up to 40 lbs.
  • Available to work both day and night shifts, including weekends and holidays, as the business requires.
QUALIFICATIONS
  • A diploma or degree in food and beverage or hospitality management is preferred. A combination of education and experience will be considered.
  • Three years of experience or more working in a restaurant/bar, at a supervisory level, gained within a high-volume food and beverage service environment.
  • Familiarity with the coordination of deliveries and take-out using third party platforms and/or restaurant website.
  • Involvement organizing live music events, including the management and set-up of audio equipment, would be a benefit.
  • Valid ProServe, CPR, emergency first aid, and WHMIS certification required.

For more information, check out the position description.

Please send a resume and cover letter to resumes@su.ucalgary.ca. We are accepting applications until November 15, 2024, or until we find the right person. We’re hoping to interview candidates and make a decision in mid-December.

STATEMENT ON EMPLOYMENT EQUITY, DIVERSITY, AND INCLUSION

The Students’ Union is committed to ensuring that members of equity-deserving groups, from a broad range of communities, feel empowered to apply for positions within the organization. We strongly encourage qualified candidates from Black, Indigenous, and/or other racialized communities to apply. Qualified candidates who identify as 2Spirit and/or LGBTQIA+ or are otherwise marginalized on the grounds of gender expression, gender identity, and/or sexual orientation are also strongly encouraged to apply.

The Students’ Union welcomes applications from people with disabilities and believes strongly in accessibility in the work we do. Accommodations are available on request for candidates taking part in all aspects of the selection process – please advise us at any point and we will work with you to meet your needs while respecting your privacy as much as possible.

The Students’ Union is grateful to work on the traditional territories of the people of the Treaty 7 region in Southern Alberta, which includes the Blackfoot Confederacy (comprising the Siksika, Piikuni, and Kainai First Nations), the Tsuut’ina First Nation, and the Stoney Nakoda (including the Chiniki, Bearspaw, and Goodstoney First Nations). The City of Calgary is also home to Métis Nation of Alberta, Region III. The University of Calgary is situated on land adjacent to where the Bow River meets the Elbow River, and the traditional Blackfoot name of this place is Moh’kins’tsis, which we now call the City of Calgary. The Students’ Union also recognizes that land acknowledgments are not enough. We need to pursue truth, reconciliation, decolonization, and allyship in an ongoing effort to make right with all our relations.

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Review Board and Tribunal Non-Student Member
Review Board and Tribunal Non-Student Member 150 150 admin

Position Title: Review Board and Tribunal Non-Student Member
Position Status: SLC Appointment
Position Type: Volunteer
Honoraria: None 

POSITION SUMMARY (Overview and Purpose)

The Review Board and Tribunal are independent, arms-length committees of the Students’ Legislative Council, charged with the judicial functions of the Students’ Union. Students can apply to the Review Board to appeal SU decisions that they believe were unfair or in violation of the SU’s Union Bylaw or Union Policy. The Tribunal has jurisdiction over decisions of the Review Board. A student who is dissatisfied with a decision of the Review Board may be able to appeal to the Tribunal.

The Review Board consists of at least nine members, at least two of whom must be non-students. The Tribunal consists of at least five members, at least two of whom must also be non-students.

Non-student members of the Review Board and Tribunal are appointed for two-year terms and serve with a minimal time commitment. After an orientation session, each body meets only when its respective chair receives an application.

One student member serves as the Chair of the Review Board. The Tribunal is chaired by a non-student member.

KEY RESPONSIBILITIES

  • Members of the Review Board and Tribunal have the following responsibilities:
  • Attend an orientation session;
  • Attend meetings as called by the Chair, potentially with only a few days’ notice;
  • Declare conflicts of interest;
  • Review applications;
  • Participate in hearings;
  • Review and interpret the SU Union Bylaw and Union Policy;
  • Examine evidence; and
  • Render decisions.

ELIGIBILITY REQUIREMENTS

To qualify, applicants must:

  • Hold a Juris Doctor (JD) or Bachelor of Laws (LLB) and be eligible for membership in the Law Society of Alberta.
  • Have no conflicts of interest with SLC members or SU employees.
  • Not have held any SLC or SU executive roles within the past three years.

REQUIRED COMPETENCIES

  • Strong written and verbal communication skills.
  • Knowledge of student association governance and operations.
  • Research, analysis, and problem-solving abilities.

Read the full Position Description here. 

HOW TO APPLY

Please send a resume and cover letter to resumes@su.ucalgary.ca.

STATEMENT ON EMPLOYMENT EQUITY, DIVERSITY, AND INCLUSION

The Students’ Union is committed to ensuring that members of equity-deserving groups, from a broad range of communities, feel empowered to apply for positions within the organization. We strongly encourage qualified candidates from Black, Indigenous, and/or other racialized communities to apply. Qualified candidates who identify as 2Spirit and/or LGBTQIA+ or are otherwise marginalized on the grounds of gender expression, gender identity, and/or sexual orientation are also strongly encouraged to apply.

The Students’ Union welcomes applications from people with disabilities and believes strongly in accessibility in the work we do. Accommodations are available on request for candidates taking part in all aspects of the selection process – please advise us at any point and we will work with you to meet your needs while respecting your privacy as much as possible.

The Students’ Union is grateful to work on the traditional territories of the people of the Treaty 7 region in Southern Alberta, which includes the Blackfoot Confederacy (comprising the Siksika, Piikuni, and Kainai First Nations), the Tsuut’ina First Nation, and the Stoney Nakoda (including the Chiniki, Bearspaw, and Goodstoney First Nations). The City of Calgary is also home to Métis Nation of Alberta, Region III. The University of Calgary is situated on land adjacent to where the Bow River meets the Elbow River, and the traditional Blackfoot name of this place is Moh’kins’tsis, which we now call the City of Calgary. The Students’ Union also recognizes that land acknowledgments are not enough. We need to pursue truth, reconciliation, decolonization, and allyship in an ongoing effort to make right with all our relations.

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