Jobs

The Students’ Union is hiring for various Summer and Fall positions. There are part-time and full-time positions available. Please read the descriptions below and download the provided Job Description.

Unless otherwise stated, all resumes must be submitted to resumes@su.ucalgary.ca, with cover letter, by March 14, 2025.

POSITIONS AVAILABLE

• Student Support Liaison
• Social Media Coordinator
• Refugee Student Program Coordinator
• Campus Food Bank (CFB) Education and Engagement Coordinator
• Speaker, Students Legislative Council
• Summer Campus Food Bank (CFB) Coordinator
• Summer Information Centre/Lost and Found (ICLF) Coordinator
• Student Organizations Assistant
• Chief Returning Officer (Elections)
• Campus Food Bank (CFB) Coordinator – Fall/Winter
• Governance Assistant
• Volunteer Tax Program (VTP) Coordinator
• Program and Event Assistant (PEA)
• Q Centre Coordinator
• Research Assistant – Fall/Winter 
• Summer Research and Support Assistant
  To apply for the Summer Research and Support Assistant position, please submit a cover letter, original and single authored writing sample (e.g., paper submitted for a class), and resume to resumes@su.ucalgary.ca.

STATEMENT ON EMPLOYMENT EQUITY, DIVERSITY, AND INCLUSION

The Students’ Union is committed to ensuring that members of equity-deserving groups, from a broad range of communities, feel empowered to apply for positions within the organization. We strongly encourage qualified candidates from Black, Indigenous, and/or other racialized communities to apply. Qualified candidates who identify as 2Spirit and/or LGBTQIA+ or are otherwise marginalized on the grounds of gender expression, gender identity, and/or sexual orientation are also strongly encouraged to apply.

The Students’ Union welcomes applications from people with disabilities and believes strongly in accessibility in the work we do. Accommodations are available on request for candidates taking part in all aspects of the selection process – please advise us at any point and we will work with you to meet your needs while respecting your privacy as much as possible.

The Students’ Union is grateful to work on the traditional territories of the people of the Treaty 7 region in Southern Alberta, which includes the Blackfoot Confederacy (comprising the Siksika, Piikuni, and Kainai First Nations), the Tsuut’ina First Nation, and the Stoney Nakoda (including the Chiniki, Bearspaw, and Goodstoney First Nations). The City of Calgary is also home to Métis Nation of Alberta, Region III. The University of Calgary is situated on land adjacent to where the Bow River meets the Elbow River, and the traditional Blackfoot name of this place is Moh’kins’tsis, which we now call the City of Calgary. The Students’ Union also recognizes that land acknowledgments are not enough. We need to pursue truth, reconciliation, decolonization, and allyship in an ongoing effort to make right with all our relations.

The SU is looking for students-at-large and elected officials to serve on standing committees of the Students’ Legislative Council.

Please visit the SU Committees web page on the SU website for more details on mandates, eligibility requirements, and expected time commitments.

Beyond attending Students’ Legislative Council (SLC), your elected representatives participate in SLC committees. SLC appoints these committees and delegates specific authority and responsibilities to them. SLC committees help the SU develop policy, administer programs, and engage with the needs of the student body.

HOW TO APPLY

Please visit the SU Committees page and follow the instructions under the How To Apply section. This section consists of the mandatory application form and submission instructions.

We are looking to fill up to six (6) vacancies for SU Review Board and Tribunal positions.

The Review Board and Tribunal are independent, arms-length committees of the Students’ Legislative Council, charged with the judicial functions of the Students’ Union. Students can apply to the Review Board to appeal SU decisions that they believe were unfair or in violation of the SU’s Union Bylaw or Union Policy. The Tribunal has jurisdiction over decisions of the Review Board. A student who is dissatisfied with a decision of the Review Board may be able to appeal to the Tribunal.

Read the full POSITION DESCRIPTION (DOCX) here.

HOW TO APPLY

Applicants are required to use the Review Board and Tribunal Application Form (DOCX) included here:

Statement on Employment Equity, Diversity, and Inclusion
The Students’ Union is committed to ensuring that members of equity-deserving groups, from a broad range of communities, feel empowered to apply for positions within the organization. We strongly encourage qualified candidates from Black, Indigenous, and/or other racialized communities to apply. Qualified candidates who identify as 2Spirit and/or LGBTQIA+ or are otherwise marginalized on the grounds of gender expression, gender identity, and/or sexual orientation are also strongly encouraged to apply.

The Students’ Union welcomes applications from people with disabilities and believes strongly in accessibility in the work we do. Accommodations are available on request for candidates taking part in all aspects of the selection process – please advise us at any point and we will work with you to meet your needs while respecting your privacy as much as possible.

The Students’ Union is grateful to work on the traditional territories of the people of the Treaty 7 region in Southern Alberta, which includes the Blackfoot Confederacy (comprising the Siksika), Piikuni, and Kainai First Nations), the Tsuut’ina First Nation, and the Stoney Nakoda (including the Chiniki, Bearspaw, and Wesley First Nations). The City of Calgary is also home to Métis Nation of Alberta, Region III. The University of Calgary is situated on land adjacent to where the Bow River meets the Elbow River, and the traditional Blackfoot name of this place is Moh’kins’tsis, which we now call the City of Calgary. The Students’ Union also recognizes that land acknowledgments are not enough. We need to pursue truth, reconciliation, decolonization, and allyship in an ongoing effort to make right with all our relations.

ABOUT THE STUDENTS’ UNION

The Students’ Union (SU) is one of the leading undergraduate student associations in Canada. We are a not-for-profit organization that works to ensure that University of Calgary undergraduate students have the best possible university experience through advocacy, representation, and providing valuable on-campus services and programs. We also manage several businesses within the MacEwan Student Centre including The Den & Black Lounge (our restaurant and Cafe), two concert venues, a convenience store, a used bookstore and copy centre, and the MacEwan Conference & Event Centre.

We’re in the business of student leadership, and so SU staff are all teachers in some capacity. We coach, mentor, and work alongside the elected members of our student government to help them develop skills and make good decisions for the organization. As such, the SU is a nimble and leading-edge organization that can pivot quickly to address emerging issues and trends.

The Students’ Union offers all our employees a competitive, market-determined salary. Our benefits, though, tend to exceed the market. These include:

• Five weeks paid vacation, to start
• Unlimited paid sick time
• A six percent RRSP matching program
• Full health and dental benefits plus a health spending account
• A mission-driven culture that values work-life balance, diverse experiences, and kindness

People love working for the Students’ Union because we care about our employees and empower them to thrive and succeed. The result is a very low turnover and a long-serving staff who are passionate about what they do. If you’re tired of being treated like a cog in a machine and want to do something that matters without sacrificing your home life, the Students’ Union might just be the right fit for you.

POSITION SUMMARY

The Manager, Restaurants oversees the operational facets of The Den & Black Lounge and the future Black Lounge Café including financial targets and performance, service standards, marketing and promotional plans, and management of staffing, security, and safety. The position reports directly to the Executive Chef.

The position regularly interacts with customers to gauge service levels, responds to and resolves complaints or concerns and manages security and safety in partnership with external organizations such as Campus Security, the Calgary Police Service, the Calgary Fire Department and the Alberta Liquor Gaming Commission (AGLC).

This role is expected to contribute to the development of strategic initiatives for the Den & Black Lounge, including:

• business plan development and review.
• implementing production, productivity, quality, and customer service standards and identifying trends and action plans for improvements.
• financial objectives including forecasting requirements, food and liquor ordering, inventory, controlling and reviewing costs of goods, loss management, labour and expenses, and analyzing variances.
• creating an inclusive, safe, and welcoming workplace culture for all employees and customers.

SALARY

For this position, the hiring range is $57,000 to $65,000. As a not-for-profit organization, it is extremely unlikely that we will be able to offer a successful candidate a salary outside of this range.

KEY RESPONSIBILITIES

• Recruit, train, and develop staff on guest service principles and practices organizing and running new hire orientations, providing coaching and ongoing feedback, outlining performance expectations, and conducting annual performance reviews.
• Schedule staff, in alignment with the annual budget, to ensure proper coverage throughout peak times. Monitor and process payroll information.
• Provide ongoing training and coaching of staff to increase customer service levels and staff knowledge in the areas of alcohol awareness and server intervention and safety procedures.
• Ensure the restaurant opening and closing requirements are met, including daily reporting tasks.
• Delegate tasks and follow up to ensure staff are meeting the operational expectations for food preparation and delivery, service times, restaurant cleanliness, and customer service.
• Maintain high quality standards by monitoring and improving FOH procedures and execution.
• Develop liquor menus and provide accurate costing for each item.
• Update the POS system as required.
• Manage and account for cash floats and shortages.
• Communicate operational concerns and changes to other members of management and kitchen teams.
• Lead month-end inventory and reconciliation for liquor and restaurant supplies.
• Communicate with prospective clients to book and coordinate Den events. Work in conjunction with other departments with external events held in the Den.
• Develop relationships with community members, student clubs and staff to promote in house events.
• Create and maintain preventative maintenance programs and coordinate repairs with the Students’ Union Facilities team.
• Act as a fire warden and work as part of the evacuation team in case of fire, or any emergency. Ensure completion of detailed reports related to security and medical incidents.
• Coordinate staff training and maintain up to date records for programs such as WHMIS, ProServe, ProTect, bystander intervention, safe food handling, and other Students’ Union mandated courses.
• Complete the annual Best Bar None program application and inspection process. Ensure that requirements are upheld throughout the year.
• Promote and adhere to all SU policies and procedures.

REQUIRED COMPETENCIES

• Strong team player with the ability to lead and motivate.
• Confident, self-motivated, and enthusiastic.
• Strong communication skills, organizational skills, and financial aptitude.
• Outstanding customer service orientation.
• Sales and marketing knowledge including familiarity with social media strategies.
• Ability to work under pressure and deal with stressful situations during busy periods.
• Physically able to perform work; able to stand/walk for extended periods and lift or move objects up to 40 lbs.
• Available to work both day and night shifts, including weekends and holidays, as the business requires.

QUALIFICATIONS

• A diploma or degree in food and beverage or hospitality management is preferred. A combination of education and experience will be considered.
• Three years of experience or more working in a restaurant/bar, at a supervisory level, gained within a high-volume food and beverage service environment.
• Familiarity with the coordination of deliveries and take-out using third party platforms and/or restaurant website.
• Involvement organizing live music events, including the management and set-up of audio equipment, would be a benefit.
• Valid ProServe, CPR, emergency first aid, and WHMIS certification required.

For more information, check out the position description.

Please send a resume and cover letter to resumes@su.ucalgary.ca. We are accepting applications until March 15, 2025, or until we find the right person. We’re hoping to interview candidates and make a decision in mid-March.

STATEMENT ON EMPLOYMENT EQUITY, DIVERSITY, AND INCLUSION

The Students’ Union is committed to ensuring that members of equity-deserving groups, from a broad range of communities, feel empowered to apply for positions within the organization. We strongly encourage qualified candidates from Black, Indigenous, and/or other racialized communities to apply. Qualified candidates who identify as 2Spirit and/or LGBTQIA+ or are otherwise marginalized on the grounds of gender expression, gender identity, and/or sexual orientation are also strongly encouraged to apply.

The Students’ Union welcomes applications from people with disabilities and believes strongly in accessibility in the work we do. Accommodations are available on request for candidates taking part in all aspects of the selection process – please advise us at any point and we will work with you to meet your needs while respecting your privacy as much as possible.

The Students’ Union is grateful to work on the traditional territories of the people of the Treaty 7 region in Southern Alberta, which includes the Blackfoot Confederacy (comprising the Siksika, Piikuni, and Kainai First Nations), the Tsuut’ina First Nation, and the Stoney Nakoda (including the Chiniki, Bearspaw, and Goodstoney First Nations). The City of Calgary is also home to Métis Nation of Alberta, Region III. The University of Calgary is situated on land adjacent to where the Bow River meets the Elbow River, and the traditional Blackfoot name of this place is Moh’kins’tsis, which we now call the City of Calgary. The Students’ Union also recognizes that land acknowledgments are not enough. We need to pursue truth, reconciliation, decolonization, and allyship in an ongoing effort to make right with all our relations.

ABOUT THE STUDENTS’ UNION

The Students’ Union (SU) is one of the leading undergraduate student associations in Canada. We are a not-for-profit organization that works to ensure that University of Calgary undergraduate students have the best possible university experience through advocacy, representation, and providing valuable on-campus services and programs. We also manage several businesses within the MacEwan Student Centre including a restaurant and bar, two concert venues, a convenience store, a used bookstore and copy centre, and the MacEwan Conference & Event Centre.

We’re in the business of student leadership, and so SU staff are all teachers in some capacity. We coach, mentor, and work alongside the elected members of our student government to help them develop skills and make good decisions for the organization. As such, the SU is a nimble and leading-edge organization that can pivot quickly to address emerging issues and trends.

The Students’ Union offers all our employees a competitive, market-determined salary. Our benefits, though, tend to exceed the market. These include:

• Five weeks paid vacation, to start
• Unlimited paid sick time
• A six percent RRSP matching program
• Full health and dental benefits plus a health spending account
• A mission-driven culture that values work-life balance, diverse experiences, and kindness

People love working for the Students’ Union because we care about our employees and empower them to thrive and succeed. The result is a very low turnover and a long-serving staff who are passionate about what they do. If you want to do something that matters without sacrificing your home life, the Students’ Union might just be the right fit for you.

POSITION SUMMARY

The Supervisor, Event Operations is a full-time, hands-on supervisory position for the MacEwan Conference and Event Centre (MCEC). The primary function is to ensure that all clients receive top quality service and that all requirements for catering, and room set-ups are executed and presented in a professional manner.

SALARY

For this position, the hiring range is $47,000 to $53,000 and the offered salary will be negotiated based on a candidate’s relative experience. As a not-for-profit organization, it is extremely unlikely that we will be able to offer a successful candidate a salary outside of this range.

KEY RESPONSIBILITIES

• Plan, coordinate, and direct workflow of tasks to ensure all room set-ups and catering logistical requirements are met or exceeded for all catered functions, and events.
• Participate in supervising team work, including training, performance management, and coaching staff on customer expectations and technical aspects of the space.
• Coordinate the requirements of the on-campus delivery and catering program.
• Ensure that the MCEC department meets operational compliance with relevant federal, provincial, municipal and university legal and policy requirements including but not limited to:
  • health and fire safety
  • emergency preparedness
  • responsible alcohol service
  • aerial lifts
  • food safety
  • MCEC delivery vehicle
• Ensure proper storage and maintain inventory controls related to event set-up and A/V equipment.
• Identify items and areas which require maintenance, submit tickets to the Facilities team and work with them to schedule a time for the work to be conducted.
• Provide summarized client feedback to the MCEC department with the goal of increasing the customer experience.
• Ensure all event spaces are maintained and cleaned.
• Prepare and organize directional and event related signage.
• Liaise with employees and customers to ensure all event logistics are met; troubleshoot as required to meet changing needs.
• Review and update all processes, procedures, and guidelines related to the operations area on an ongoing basis.
• Responsible to prepare for, open and/or close events, supervise staff during each phase of the event and ensure that rooms are set up for the next event.
• Assess quantity and quality of food items provided for service and communicate concerns to the kitchen in a proactive manner.
• Safely execute deliveries which require the use of MCEC catering vehicle.
• Assist with administrative tasks where necessary, and perform other duties as assigned by the Manager, Event Operations.

QUALIFICATIONS

• High school education with 3 to 5 years of related industry experience, or a college diploma with 2 years of related industry experience.
• A minimum of one year of supervisory or lead-hand experience working with a team is required. An equivalent combination of education and experience would also be considered.
• Hospitality industry experience required; off-site catering experience is an asset.
• Previous experience ordering liquor and executing and reconciling bars for 20-500 persons would be considered an asset.
• A valid Class 5 Alberta Driver’s License is MANDATORY.
• Valid certification in WHMIS, first aid and Proserve are assets.
• Excellent interpersonal skills with the ability to maintain a professional manner and manage self well under pressure.
• Demonstrated team-orientation with equal ability to work well individually.
• Superior communication (verbal and written) and strong attention to detail and product improvement.
• Demonstrated planning, organizing and prioritizing abilities.
• Cultural sensitivity; ability to work effectively with a wide variety of customers.
• Technical Skills/Experience:
  • Intermediate computer skills (MS Excel, Word) and the ability to use company issued iPad/iPhone to review daily documents and submit required reports.
  • Proficiency in using a variety of catering and management software is required (Opera, All Seated, Formitize, 7Shifts,and Dropbox).
  • Experience in audio-visual equipment set-up and troubleshooting.
• This is an active position involving but not limited to the following:
  • lifting/carrying: 10 to 40 lbs.
  • pushing/pulling: 10 to 80 lbs. daily
  • operation of aerial lifts
  • variable temperatures
  • balancing banquet trays
  • indoor and outdoor functions
  • standing and walking for extended periods of time
  • high level of public interaction
  • repetitive motions: walking, bending, lifting
  • facility congestion and noise

For more information, check out the position description.

HOW TO APPLY

Please send a resume and cover letter to resumes@su.ucalgary.ca. We are accepting applications until March 1, 2025, or until we find the right person. We’re hoping to interview candidates and make a decision in Mid March.

STATEMENT ON EMPLOYMENT EQUITY, DIVERSITY, AND INCLUSION

The Students’ Union is committed to ensuring that members of equity-deserving groups, from a broad range of communities, feel empowered to apply for positions within the organization. We strongly encourage qualified candidates from Black, Indigenous, and/or other racialized communities to apply. Qualified candidates who identify as 2Spirit and/or LGBTQIA+ or are otherwise marginalized on the grounds of gender expression, gender identity, and/or sexual orientation are also strongly encouraged to apply.

The Students’ Union welcomes applications from people with disabilities and believes strongly in accessibility in the work we do. Accommodations are available on request for candidates taking part in all aspects of the selection process – please advise us at any point and we will work with you to meet your needs while respecting your privacy as much as possible.

The Students’ Union is grateful to work on the traditional territories of the people of the Treaty 7 region in Southern Alberta, which includes the Blackfoot Confederacy (comprising the Siksika, Piikuni, and Kainai First Nations), the Tsuut’ina First Nation, and the Stoney Nakoda (including the Chiniki, Bearspaw, and Goodstoney First Nations). The City of Calgary is also home to Métis Nation of Alberta, Region III. The University of Calgary is situated on land adjacent to where the Bow River meets the Elbow River, and the traditional Blackfoot name of this place is Moh’kins’tsis, which we now call the City of Calgary. The Students’ Union also recognizes that land acknowledgments are not enough. We need to pursue truth, reconciliation, decolonization, and allyship in an ongoing effort to make right with all our relations.