Work With Us

Tax Program Volunteers

Tax Program Volunteers 150 150 admin

Ready to build your resume and make a difference on campus? Want to gain hands-on experience and help fellow students master their taxes?

The SU Volunteer Tax Program is looking for volunteers! You’ll receive specialized income tax training and work one-on-one with clients using professional tax return software.


Commitment: Minimum of 4 hours per week during the six-week tax clinic (February–April)
Application Deadline: November 29, 2026

Begin your application by completing the relevant section of the Volunteer Services Application Form.

SUPERVISOR, DEN AND BLACK LOUNGE CAFÉ

SUPERVISOR, DEN AND BLACK LOUNGE CAFÉ 150 150 HR
ABOUT THE STUDENTS’ UNION

The Students’ Union (SU) is one of the leading undergraduate student associations in Canada. We are a not-for-profit organization that works to provide University of Calgary undergraduate students with the best possible university experience through advocacy, representation, and valuable on-campus services and programs. We also manage several businesses within the MacEwan Student Centre, including a restaurant and bar, two concert venues, a convenience store, a used bookstore and copy centre, and the MacEwan Conference & Event Centre.

We’re in the business of student leadership. SU staff coach, mentor, and work alongside elected student leaders to help them develop skills and make good decisions for the organization. We are a nimble organization that can respond quickly to emerging issues and trends.

The Students’ Union offers a competitive salary and benefits package, including:

  • Five weeks paid vacation, to start
  • Unlimited paid sick time
  • Six percent RRSP matching
  • Full health and dental benefits plus a health spending account
  • A mission-driven culture that values work-life balance, diverse experiences, and kindness
POSITION SUMMARY

Reporting to the Manager, Den and Black Lounge Café, the Supervisor, Den and Black Lounge Café oversees the daily operations of the café and restaurant to support efficient service, a positive guest experience, and compliance with food safety, liquor service, and workplace safety standards. The Supervisor provides day-to-day leadership and direction to baristas, bartenders, servers, and support staff. The role coordinates staff activities, monitors service standards, supports employee training and development, and helps maintain a welcoming and professional environment for guests.

The position also supports key operational functions, including cash reconciliation, liquor sales reporting, inventory management, ordering, and shift reporting. The successful candidate will be organized, hands-on, and comfortable managing competing priorities in a busy food and beverage environment.

SALARY

The hiring range for this position is $45,000 to $49,000 annually, with the offered salary negotiated based on the candidate’s relevant experience. As a not-for-profit organization, it is extremely unlikely that we will be able to offer a successful candidate a salary outside of this range.

KEY RESPONSIBILITIES
  • Supervise daily café and restaurant operations, coordinating staff activities and workflow to meet operational demands and service expectations.
  • Monitor service standards and guest experiences, addressing concerns and taking corrective action as required.
  • Oversee opening and closing procedures and completion of operational checklists.
  • Maintain cleanliness, organization, and presentation standards across customer-facing and back-of-house areas.
  • Assist with special events, promotions, and catering activities as required.
  • Complete cash-outs and ensure accurate operational reporting.
  • Reconcile daily liquor sales and maintain accurate records.
  • Conduct weekly inventory counts to support stock ordering and assist with monthly inventory.
  • Prepare shift reports and communicate relevant operational updates.
  • Provide day-to-day supervision, guidance, and support to baristas, bartenders, servers, and support staff.
  • Support onboarding and training for new employees.
  • Train and coach staff on customer service standards, food and beverage procedures, responsible liquor service, and safe work practices.
  • Monitor employee performance and provide ongoing feedback to support continuous improvement.
  • Foster a positive, inclusive, and team-oriented work environment.
  • Escalate employee performance or conduct concerns to the Manager, Den and Black Lounge Café.
  • Undertake other duties as required.
QUALIFICATIONS
  • A high school diploma or equivalent.
  • At least two years of experience in a café, restaurant, bar, or other high-volume food and beverage environment, including experience providing day-to-day leadership or supervisory direction to staff.
  • Valid ProServe certification.
  • Food Safety certification, or the ability to obtain certification within a specified period of employment.
  • Experience coordinating daily operations, managing competing priorities, and supporting staff in a fast-paced service environment.
  • Strong communication and interpersonal skills, including the ability to provide clear direction, coach employees, and address guest concerns.
  • Strong organizational skills and attention to detail, particularly in cash handling, inventory management, and operational reporting.
  • Sound judgment and problem-solving skills.
  • The ability to work collaboratively with staff and management to maintain service and operational standards.
  • Post-secondary education in Hospitality Management, Food and Beverage Management, Business Administration, or a related field is considered an asset.
  • ProTect, First Aid, and WHMIS certifications are also considered assets. An equivalent combination of education and experience will be considered.

For more information, please check out the position description.

HOW TO APPLY

Please send a resume and cover letter to resumes@su.ucalgary.ca. We are accepting applications until November 30, 2026, or until we find the right person. We’re hoping to interview candidates and make a decision in early December.

STATEMENT ON EMPLOYMENT EQUITY, DIVERSITY, AND INCLUSION

The Students’ Union encourages qualified candidates from equity-deserving groups to apply. We particularly encourage applications from Black, Indigenous, and other racialized communities, as well as people who identify as 2Spirit and/or LGBTQIA+ or who experience marginalization based on gender expression, gender identity, or sexual orientation.

The Students’ Union welcomes applications from people with disabilities. Accommodations are available on request for candidates participating in any part of the selection process. Please advise us of your needs at any point, and we will work with you while respecting your privacy.

The Students’ Union is grateful to work on the traditional territories of the people of the Treaty 7 region in Southern Alberta, which includes the Blackfoot Confederacy (comprising the Siksika, Piikuni, and Kainai First Nations), the Tsuut’ina First Nation, and the Stoney Nakoda (including the Chiniki, Bearspaw, and Goodstoney First Nations). The City of Calgary is also home to Métis Nation of Alberta, Region III. The University of Calgary is situated on land adjacent to where the Bow River meets the Elbow River. The traditional Blackfoot name of this place is Moh’kins’tsis, which we now call the City of Calgary.

The Students’ Union recognizes that land acknowledgments are not enough. We need to pursue truth, reconciliation, decolonization, and allyship in an ongoing effort to make right with all our relations.

MANAGER, STUDENT SERVICES

MANAGER, STUDENT SERVICES 150 150 HR
ABOUT THE STUDENTS’ UNION

The Students’ Union (SU) is one of the leading undergraduate Student Associations in Canada. We are a not-for-profit organization that works to ensure that University of Calgary undergraduate students have the best possible university experience through advocacy, representation, and providing valuable on-campus services and programs. We also manage several businesses within the MacEwan Student Centre including a restaurant and bar, two concert venues, a convenience store, a used bookstore and copy centre, and the MacEwan Conference & Event Centre.

We’re in the business of student leadership, and so SU staff are all teachers in some capacity. We coach, mentor, and work alongside the elected members of our student government to help them develop skills and make good decisions for the organization. As such, the SU is a nimble and leading-edge organization that can pivot quickly to address emerging issues and trends.

The Students’ Union offers all our employees a competitive, market-determined salary. Our benefits, though, tend to exceed the market. These include:

  • Five weeks paid vacation, to start
  • Unlimited paid sick time
  • A six percent RRSP matching program
  • Full health and dental benefits plus a health spending account
  • A mission-driven culture that values work-life balance, diverse experiences, and kindness

At the Students’ Union, we prioritize the well-being and professional growth of our employees, fostering a supportive and engaging workplace. Our commitment to a positive work environment has resulted in a dedicated, long-serving team with low turnover. If you are seeking a meaningful career where your contributions are valued without compromising work-life balance, the Students’ Union may be the ideal place for you.

POSITION SUMMARY

Reporting to the Director, Student Services, the Manager, Student Services provides leadership and oversight for the effective delivery and ongoing development of Student Services programs and services. The position leads a team of staff responsible for a range of student-facing programs and services, including volunteer services, the LGBTQ Centre, Quality Money programming, scholarship and awards opportunities, the refugee student program, and office administration.

The Manager provides coaching, mentorship, and operational guidance to staff while working closely with the Director, Student Services and Policy Analyst to support the orientation, development, and ongoing work of elected Students’ Union officials.

The position also supports organizational planning, governance processes, elections, committee work, and the effective administration and continuity of Student Services programs.

SALARY

The hiring range for this position is $65,000 to $73,000 annually. The offered salary will be negotiated based on a candidate’s relative experience. As a not-for-profit organization, it is extremely unlikely that we will be able to offer a successful candidate a salary outside of this range.

KEY RESPONSIBILITIES
  • Lead, manage, coach, and mentor the Student Services team, including three full-time and 14 part-time staff members.
  • Provide oversight and guidance to the Coordinators responsible for Information and Administration, Governance Administration, and Volunteer Services.
  • Oversee the delivery and ongoing development of Student Services programs and services, ensuring they align with organizational priorities and the needs of undergraduate students.
  • Provide leadership and guidance for programs including volunteer services, food bank, LGBTQ Centre, event planning, Quality Money programming, scholarship and awards opportunities, refugee student programming, and office administration.
  • Establish and maintain effective workflows, systems, processes, and information management practices to support efficient service delivery.
  • Review and monitor staff-led projects and initiatives to ensure departmental responsibilities, timelines, and organizational priorities are met.
  • Work alongside the Director, Student Services and Policy Analyst to support the orientation and annual planning processes for elected Students’ Union officials.
  • Provide coaching, mentoring, and operational advice to elected officials, particularly the Vice-President Internal, while maintaining appropriate professional and organizational boundaries.
  • Support the administration of Students’ Union elections and provide leadership and guidance to the Programs and Services Committee and Quality Money Committee.
  • Participate as an ex-officio member of internal committees as required.
  • Provide budget and financial recommendations to the Director, Student Services and support responsible use of departmental resources.
  • Work with Student Services staff to plan and implement initiatives that support student engagement, student life, and organizational priorities.
  • Liaise with University departments and other internal and external stakeholders to support Student Services programs and initiatives.
  • Provide advice and support on emerging issues, change management, conflict resolution, and operational matters.
  • Support the development and implementation of annual and longer-term departmental plans.
  • Perform other duties as required.
QUALIFICATIONS
  • A university degree in a related field and a minimum of five years of progressive leadership or management experience. An equivalent combination of education and experience would be considered.
  • Previous experience working within a post-secondary education, government, public sector, or non-profit environment is preferred.
  • Experience working with elected officials, student leaders, boards, or community organizations is preferred.
  • Demonstrated experience leading, coaching, and developing staff in a professional environment.
  • Strong organizational and planning skills, with the ability to manage multiple priorities, competing demands, and emerging issues.
  • Strong written, verbal, and interpersonal communication skills, with the ability to communicate complex information clearly to a range of audiences.
  • Demonstrated ability to build effective working relationships with staff, elected officials, University partners, and other stakeholders.
  • Strong judgment, discretion, and professionalism when dealing with sensitive or confidential information.
  • Demonstrated ability to adapt to change, manage conflict, and support others through periods of change.
  • Basic financial literacy and experience with budgeting or financial administration.
  • Strong computer skills, including proficiency with Microsoft Office applications.

For more information, check out the position description.

LOCATION

This is a fully in-office position at the University of Calgary’s main campus.

HOW TO APPLY

Please send a resume and cover letter to resumes@su.ucalgary.ca. We are accepting applications until November 16, 2026, or until the position is filled. We anticipate making a hiring decision by late-November.

STATEMENT ON EMPLOYMENT EQUITY, DIVERSITY, AND INCLUSION

The Students’ Union is committed to ensuring that members of equity-deserving groups, from a broad range of communities, feel empowered to apply for positions within the organization. We strongly encourage qualified candidates from Black, Indigenous, and/or other racialized communities to apply. Qualified candidates who identify as 2Spirit and/or LGBTQIA+ or are otherwise marginalized on the grounds of gender expression, gender identity, and/or sexual orientation are also strongly encouraged to apply.

The Students’ Union welcomes applications from people with disabilities and believes strongly in accessibility in the work we do. Accommodations are available on request for candidates taking part in all aspects of the selection process – please advise us at any point and we will work with you to meet your needs while respecting your privacy as much as possible.

The Students’ Union is grateful to work on the traditional territories of the people of the Treaty 7 region in Southern Alberta, which includes the Blackfoot Confederacy (comprising the Siksika, Piikuni, and Kainai First Nations), the Tsuut’ina First Nation, and the Stoney Nakoda (including the Chiniki, Bearspaw, and Goodstoney First Nations). The City of Calgary is also home to Métis Nation of Alberta, Region III. The University of Calgary is situated on land adjacent to where the Bow River meets the Elbow River, and the traditional Blackfoot name of this place is Moh’kins’tsis, which we now call the City of Calgary. The Students’ Union also recognizes that land acknowledgments are not enough. We need to pursue truth, reconciliation, decolonization, and allyship in an ongoing effort to make right with all our relations.

POLICY ANALYST

POLICY ANALYST 150 150 HR
ABOUT THE STUDENTS’ UNION

The Students’ Union (SU) is one of the leading undergraduate student associations in Canada. We are a not-for-profit organization that works to provide University of Calgary undergraduate students with the best possible university experience through advocacy, representation, and valuable on-campus services and programs. We also manage several businesses within the MacEwan Student Centre, including a restaurant and bar, two concert venues, a convenience store, a used bookstore and copy centre, and the MacEwan Conference & Event Centre.

We’re in the business of student leadership. SU staff coach, mentor, and work alongside elected student leaders to help them develop skills and make good decisions for the organization. We are a nimble organization that can respond quickly to emerging issues and trends.

The Students’ Union offers a competitive salary and benefits package, including:

  • Five weeks paid vacation, to start
  • Unlimited paid sick time
  • Six percent RRSP matching
  • Full health and dental benefits plus a health spending account
  • A mission-driven culture that values work-life balance, diverse experiences, and kindness
POSITION SUMMARY

Reporting to the Director, Student Services, the Policy Analyst supports organizational governance and policy development within the Students’ Union. The role works closely with the Students’ Legislative Council (SLC) and its committees to promote good governance practices, guide the development and review of bylaws, policies, and procedures, and provide education and mentorship to student leaders and staff.

The Policy Analyst researches and analyzes governance and post-secondary education issues at the university and government levels. Areas of focus include affordability, accessibility, and quality of education, as well as the SU’s internal governance, programs, services, and commercial interests.

The role also advises on compliance with internal governance requirements, including student elections, organizational meeting requirements, and administrative tribunal processes. The Policy Analyst provides strategic advice to elected Executive members on policy, governance, and relationships with the university and other stakeholders.

SALARY

The hiring range for this position is $55,000 to $60,000 annually, with the offered salary negotiated based on the candidate’s relevant experience. As a not-for-profit organization, it is extremely unlikely that we will be able to offer a successful candidate a salary outside of this range.

KEY RESPONSIBILITIES
  • Research and analyze legislative, regulatory, and policy issues at the university, municipal, provincial, and federal levels.
  • Draft, review, and revise governance documents, including resolutions, bylaws, policies, and procedures.
  • Advise on the application and implementation of governance documents and provide training and orientation sessions.
  • Respond to inquiries about SU governance, policies, and procedures, and assist with inquiries related to University of Calgary policies as appropriate.
  • Oversee the administration of student elections, including related policies, procedures, and documentation.
  • Prepare briefing materials, discussion papers, reports, and correspondence for the Director, Executive members, the SLC, and its committees.
  • Provide impartial guidance and administrative support for internal complaints and appeals, including administrative tribunal processes.
  • Provide strategic advice to elected officials to support their preparation for meetings with university staff, committees, and stakeholders.
  • Maintain an annual governance calendar and guide staff and student leaders on governance timelines and requirements.
  • Oversee surveys, including survey development, distribution, data analysis, and reporting.
  • Liaise with university staff regarding student membership on university governance bodies, particularly General Faculties Council, the University Appeals Committee, and the University Appeals Tribunal.
  • Train, mentor, and support part-time student staff involved in policy research and governance.
  • Provide ongoing training, mentorship, and support to the Vice-President Academic throughout their term.
  • Undertake other special projects as requested by the Director, Student Services.
QUALIFICATIONS
  • A university degree in political science, law, public policy, or an equivalent combination of education and experience, with at least two years of related research and/or policy analysis experience.
  • Experience in post-secondary education, government, the public sector, or a non-profit organization is preferred.
  • Experience in regulatory analysis, board governance, or knowledge of University of Calgary academic and non-academic policies is an asset.
  • Strong research and analytical skills, including the ability to assess information, identify alternatives, draw conclusions, and make practical recommendations.
  • Strong written, verbal, and listening skills, including the ability to communicate complex information clearly and speak effectively in public.
  • Knowledge of current issues affecting post-secondary education.
  • Experience with bylaw and policy development, organizational governance, and compliance.
  • Strong planning and organizational skills, with the ability to manage competing priorities and deadlines.
  • Sound judgment and problem-solving skills.
  • The ability to provide impartial advice, build working relationships, and coach and mentor student leaders.
  • Advanced proficiency with Microsoft Office applications.
  • Experience with the Qualtrics survey platform is an asset.

HOW TO APPLY

Please email your resume and cover letter to resumes@su.ucalgary.ca.

For more information, check out the position description.

Applications will be accepted until November 30, 2026, or until the position is filled. We anticipate interviewing candidates and making a hiring decision in December.

STATEMENT ON EMPLOYMENT EQUITY, DIVERSITY, AND INCLUSION

The Students’ Union encourages qualified candidates from equity-deserving groups to apply. We particularly encourage applications from Black, Indigenous, and other racialized communities, as well as people who identify as 2Spirit and/or LGBTQIA+ or who experience marginalization based on gender expression, gender identity, or sexual orientation.

The Students’ Union welcomes applications from people with disabilities. Accommodations are available on request for candidates participating in any part of the selection process. Please advise us of your needs at any point, and we will work with you while respecting your privacy.

The Students’ Union is grateful to work on the traditional territories of the people of the Treaty 7 region in Southern Alberta, which includes the Blackfoot Confederacy (comprising the Siksika, Piikuni, and Kainai First Nations), the Tsuut’ina First Nation, and the Stoney Nakoda (including the Chiniki, Bearspaw, and Goodstoney First Nations). The City of Calgary is also home to Métis Nation of Alberta, Region III. The University of Calgary is situated on land adjacent to where the Bow River meets the Elbow River. The traditional Blackfoot name of this place is Moh’kins’tsis, which we now call the City of Calgary.

The Students’ Union recognizes that land acknowledgments are not enough. We need to pursue truth, reconciliation, decolonization, and allyship in an ongoing effort to make right with all our relations.

Quality Money Committee Member

Quality Money Committee Member 150 150 admin

Beyond attending Students’ Legislative Council (SLC), your elected representatives participate in SLC committees. SLC appoints these committees and delegates specific authority and responsibilities to them. SLC committees help the SU develop policy, administer programs, and engage with the needs of the student body.

The Quality Money Committee will meet once a week during the 2027 Winter term every Tuesday from 10:00AM to 12:00PM. An orientation session will take place on November 20, 2026 from 10:00AM until 11:00AM.

More information on the Committees page.

ELECTED OFFICIAL POSITIONS – VARIOUS

ELECTED OFFICIAL POSITIONS – VARIOUS 150 150 admin

The Students’ Union is currently looking for applicants to fill appointed positions for three Faculty Representative positions, and one Senate Student-at-Large position. All positions will require a completed SU Faculty Representative Appointment Application.

Brief descriptions are provided below, followed by downloadable Position Description and application form documents.

Applications are due March 31, 2026 at 4:30 pm and sent to Laura Brooks <laura.brooks@ucalgary.ca>.


Faculty Representatives are the main communication link between the SU and the faculty in which they are registered. They are responsible for representing and promoting the interests of the students in their faculty. Successful candidates will be reliable, flexible and have superior interpersonal, organizational and writing skills.

School of Architecture Planning and Landscape Faculty Representative

  • Preparing for, attending and participating in Students’ Legislative Council meetings (weekly in the fall/winter)
  • Preparing for, attending and participating in General Faculties Council meetings (monthly)
  • Serving on SU Committees
  • Working with the Faculty of the School of Architecture, Planning and Landscape (SAPL), student clubs, and students-at-large to promote SU events and initiatives and represent student interests
  • Attending meetings in the SAPL Faculty, including Faculty Council and its committees

Position Description [PDF] |  Application [DOCX]


Schulich School of Engineering Faculty Representative

  • Preparing for, attending and participating in Students’ Legislative Council meetings (weekly in the fall/winter)
  • Preparing for, attending and participating in General Faculties Council meetings (monthly)
  • Serving on SU Committees
  • Working with the Schulich School of Engineering, student clubs, and students-at-large to promote SU events and initiatives and represent student interests
  • Attending meetings in the Schulich School of Engineering, including Faculty Council and its committees

Position Description [PDF] |  Application [DOCX]


Social Work Faculty Representative

  • Preparing for, attending and participating in Students’ Legislative Council meetings (weekly in the fall/winter)
  • Preparing for, attending and participating in General Faculties Council meetings (monthly)
  • Serving on SU Committees
  • Serving on the City Innovation Students’ Association (CISA) Board
  • Working with the Faculty of Social Work, student clubs, and students-at-large to promote SU events and initiatives and represent student interests
  • Attending meetings in the Faculty of Social Work, including Faculty Council and its committees

Position Description [PDF] |  Application [DOCX]


Senate Student-at-Large Representative

The Senate’s main goal is to inquire into any matter that might benefit the university and enhance its position in the community.  The Senate also confers honorary degrees to deserving individuals.

Senate Student-at-Large Representatives represent undergraduate students on the University of Calgary’s Senate. Membership on Senate involves a time commitment of approximately one meeting per month.  Regular attendance at meetings is essential.  Senate members may also be asked to serve on sub-committees which also meet approximately once per month.

  • Attending Senate and assigned committee meetings.
  • Reporting to the Students’ Union on Senate initiatives and activities.
  • Report any recommendations that it considers advisable to the Students’ Union.
  • Supporting the Chancellor by attending at least one convocation exercise and other ceremonial exercises.
  • Participating in campus activities, particularly those related to students.
  • Promoting the university and facilitating opportunities for university personnel to speak to community groups.
  • Enhancing the university’s and Students’ Union’s position in the community by promoting initiatives and activities, fostering student interests, recognizing excellence, and representing public interest.

Position Description [PDF] |  Application [DOCX]


STATEMENT ON EMPLOYMENT EQUITY, DIVERSITY, AND INCLUSION

The Students’ Union is committed to ensuring that members of equity-deserving groups, from a broad range of communities, feel empowered to apply for positions within the organization. We strongly encourage qualified candidates from Black, Indigenous, and/or other racialized communities to apply. Qualified candidates who identify as 2Spirit and/or LGBTQIA+ or are otherwise marginalized on the grounds of gender expression, gender identity, and/or sexual orientation are also strongly encouraged to apply.

The Students’ Union welcomes applications from people with disabilities and believes strongly in accessibility in the work we do. Accommodations are available on request for candidates taking part in all aspects of the selection process – please advise us at any point and we will work with you to meet your needs while respecting your privacy as much as possible.

The Students’ Union is grateful to work on the traditional territories of the people of the Treaty 7 region in Southern Alberta, which includes the Blackfoot Confederacy (comprising the Siksika, Piikuni, and Kainai First Nations), the Tsuut’ina First Nation, and the Stoney Nakoda (including the Chiniki, Bearspaw, and Goodstoney First Nations). The City of Calgary is also home to Métis Nation of Alberta, Region III. The University of Calgary is situated on land adjacent to where the Bow River meets the Elbow River, and the traditional Blackfoot name of this place is Moh’kins’tsis, which we now call the City of Calgary. The Students’ Union also recognizes that land acknowledgments are not enough. We need to pursue truth, reconciliation, decolonization, and allyship in an ongoing effort to make right with all our relations.

BANQUET SERVER/GENERAL EVENT STAFF (SEASONAL)

BANQUET SERVER/GENERAL EVENT STAFF (SEASONAL) 150 150 HR

The MacEwan Conference and Event Centre is a Students’ Union business located in the heart of the University of Calgary campus. With a dedicated events team and professional culinary staff, we are one of Calgary’s leading event facilities.

We are hiring part-time Event Staff at $17.00/hour to support events held in Mac Hall and across campus. Flexible hours. Morning and daytime availability preferred. Shifts also include afternoons, evenings, and nights.

What you’ll do

  • Set up event rooms with linen, serviceware, décor, tables, staging, pipe and drape, and A/V
  • Attend pre-event briefings to understand timelines, menus, and special requirements
  • Deliver food and beverages on schedule under supervisor direction
  • Maintain clean, safe, and organized event spaces
  • Reset rooms after events for the next function
  • Follow Students’ Union and AGLC rules for responsible alcohol service
  • Work closely with supervisors, teammates, Facilities, Security, and clients

You will receive daily direction and work under the supervision of the Manager, Event Supervisors, and Banquet Captain on shift.

What this job is like

  • Active, physical work (lifting 10–40 lbs regularly, pushing equipment up to 80 lbs)
  • Busy, fast-paced event environment with noise and tight timelines
  • High interaction with guests, clients, and campus partners
  • Shifts scheduled any 5 days out of 7

What you bring

  • Strong customer service and communication skills
  • Professionalism under pressure
  • Attention to detail and ability to follow verbal and written instructions
  • Planning and organization skills
  • Cultural awareness and ability to work with diverse guests

Experience & education

  • High school education required
  • Banquet, catering, serving, meeting, or event experience preferred
  • University campus experience is an asset

To apply, do not use the quick apply button, instead please send a cover letter and resume to resumes@su.ucalgary.ca by October 31.

This is an ideal position for a current University of Calgary student, although this isn’t a requirement.

STATEMENT ON EMPLOYMENT EQUITY, DIVERSITY, AND INCLUSION
The Students’ Union is committed to ensuring that members of equity-deserving groups, from a broad range of communities, feel empowered to apply for positions within the organization. We strongly encourage qualified candidates from Black, Indigenous, and/or other racialized communities to apply. Qualified candidates who identify as 2Spirit and/or LGBTQIA+ or are otherwise marginalized on the grounds of gender expression, gender identity, and/or sexual orientation are also strongly encouraged to apply.

The Students’ Union welcomes applications from people with disabilities and believes strongly in accessibility in the work we do. Accommodations are available on request for candidates taking part in all aspects of the selection process – please advise us at any point and we will work with you to meet your needs while respecting your privacy as much as possible.

The Students’ Union is grateful to work on the traditional territories of the people of the Treaty 7 region in Southern Alberta, which includes the Blackfoot Confederacy (comprising the Siksika, Piikuni, and Kainai First Nations), the Tsuut’ina First Nation, and the Stoney Nakoda (including the Chiniki, Bearspaw, and Goodstoney First Nations). The City of Calgary is also home to Métis Nation of Alberta, Region III. The University of Calgary is situated on land adjacent to where the Bow River meets the Elbow River, and the traditional Blackfoot name of this place is Moh’kins’tsis, which we now call the City of Calgary. The Students’ Union also recognizes that land acknowledgments are not enough. We need to pursue truth, reconciliation, decolonization, and allyship in an ongoing effort to make right with all our relations

MANAGER, EVENT OPERATIONS

MANAGER, EVENT OPERATIONS 150 150 HR
ABOUT THE STUDENTS’ UNION

The Students’ Union, The University of Calgary (SU) is one of the leading undergraduate student associations in Canada. We are a not-for-profit organization that works to ensure that University of Calgary undergraduate students have the best possible university experience through advocacy, representation, and providing valuable on-campus services and programs. We also manage several businesses within the MacEwan Student Centre including a restaurant and bar, two concert venues, a convenience store, a used bookstore and copy centre, and the MacEwan Conference & Event Centre.

We’re in the business of student leadership, and so SU staff are all teachers in some capacity. We coach, mentor, and work alongside the elected members of our student government to help them develop skills and make good decisions for the organization. As such, the SU is a nimble and leading-edge organization that can pivot quickly to address emerging issues and trends.

The Students’ Union offers all our employees a competitive, market-determined salary. Our benefits, though, tend to exceed the market. These include:

  • Five weeks paid vacation, to start
  • Unlimited paid sick time
  • A six percent RRSP matching program
  • Full health and dental benefits plus a health spending account
  • A mission-driven culture that values work-life balance, diverse experiences, and kindness

People love working for the Students’ Union because we care about our employees and empower them to thrive and succeed. The result is a very low turnover and a long-serving staff who are passionate about what they do. If you’re tired of being treated like a cog in a machine and want to do something that matters without sacrificing your home life, the Students’ Union might just be the right fit for you.

POSITION SUMMARY

The Manager, Event Operations leads food and beverage service for the MacEwan Conference and Event Centre, with a primary focus on executing high-quality banquets, conferences, and special events. The Manager, Event Operations is responsible for financial targets and performance, service standards, management of staffing, security, and safety. Direct reports include supervisors in the food and beverage department and hourly food and beverage staff. This position regularly interacts with guests to gauge service levels, responds to, and resolves complaints or concerns and requires a strong focus on staff training and adherence to all health and safety, standard operating procedures, and service initiatives.

SALARY

For this position, the hiring range is $65,000 to $75,000 and the offered salary will be negotiated based on a candidate’s relative experience. As a not-for-profit organization, it is extremely unlikely that we will be able to offer a successful candidate a salary outside of this range.

KEY RESPONSIBILITIES

General

  • Work jointly with the Director, Food and Beverage Operations to create and implement standards for hiring, training, and assessing staff.
  • Provide coaching and ongoing feedback, outline performance expectations, and conduct annual performance reviews.
  • Provide ongoing training to staff in the areas of alcohol awareness, bystander intervention and safety procedures.
  • Ensure that the department meets operational compliance with relevant federal, provincial, municipal and university legal and policy requirements including but not limited to:
    • health and fire safety
    • emergency preparedness
    • responsible alcohol service
    • scissor and man lifts
    • food safety
    • delivery vehicles
  • Communicate operational concerns and changes to other members of management and kitchen teams.
  • Delegate tasks and follow up to ensure staff are meeting the operational expectations for food preparation and delivery, service times, restaurant cleanliness, event setup, event execution, and customer service.
  • Maintain high quality standards by monitoring and improving FOH procedures and execution.
  • Manage and balance cash floats and reconcile liquor counts daily.
  • Inspect dining, function spaces and corresponding back of house areas for maintenance, repairs, and cleaning needs.
  • Work as part of the evacuation team in case of fire, or any emergency. Ensure completion of detailed reports related to security and medical incidents.
  • Promote and adhere to all Students’ Union policies and procedures.
  • Address day to day trouble shooting and resolving problems as they arise.
  • Maintain required bar levels through accurate ordering and inventory counts.

Conference and Events

  • Oversee the logistics of on-campus delivery and catered events.
  • Personal participation, as needed, in the actual provision of guest service requirements.
  • Manage the execution of events, including clean up, alcohol consumption tabulation, cash out, set up for the following day’s events and ensure that all conference and events areas are secure.
  • Communicate with supporting departments (kitchen, facilities, The Den and Black Lounge) to ensure overall event success.
  • Confirm accurate event billing is provided to the Coordination team.
  • Ensure the proper appearance of meeting and banquet rooms, before, during and after events and conduct regular inspections of conference and event space.
  • Provide support to the other food and beverage departments to facilitate effective product ordering, equipment set up and staffing.
  • Meet with clients and vendors, when necessary, to assist in the planning of events.

QUALIFICATIONS

  • A diploma or degree in food and beverage or hospitality management is preferred. A combination of education and experience will be considered.
  • Three years of experience or more working in a restaurant/bar or event centre, at a supervisory level, within a high-volume service environment.
  • Familiarity with the coordination of deliveries and take-out using third party platforms and/or restaurant website.
  • Previous experience working within a university setting would be considered an asset.
  • Valid certification in: WHMIS, First Aid, and ProServe.  Job certification provided for: ProTect, Safe Food Handling, Fall Protection and Lift Operator.
  • Involvement in organizing live music events, including the management and set-up of audio equipment, would be a benefit.
  • A valid class 5 Alberta driver’s license is mandatory.

For more information, check out the position description.

HOW TO APPLY

Please send a resume and cover letter to resumes@su.ucalgary.ca. We are accepting applications until November 20, 2026 or until we find the right person. We’re hoping to interview candidates and make a decision in mid November.


STATEMENT ON EMPLOYMENT EQUITY, DIVERSITY, AND INCLUSION

The Students’ Union is committed to ensuring that members of equity-deserving groups, from a broad range of communities, feel empowered to apply for positions within the organization. We strongly encourage qualified candidates from Black, Indigenous, and/or other racialized communities to apply. Qualified candidates who identify as 2Spirit and/or LGBTQIA+ or are otherwise marginalized on the grounds of gender expression, gender identity, and/or sexual orientation are also strongly encouraged to apply.

The Students’ Union welcomes applications from people with disabilities and believes strongly in accessibility in the work we do. Accommodations are available on request for candidates taking part in all aspects of the selection process – please advise us at any point and we will work with you to meet your needs while respecting your privacy as much as possible.

The Students’ Union is grateful to work on the traditional territories of the people of the Treaty 7 region in Southern Alberta, which includes the Blackfoot Confederacy (comprising the Siksika, Piikuni, and Kainai First Nations), the Tsuut’ina First Nation, and the Stoney Nakoda (including the Chiniki, Bearspaw, and Goodstoney First Nations). The City of Calgary is also home to Métis Nation of Alberta, Region III. The University of Calgary is situated on land adjacent to where the Bow River meets the Elbow River, and the traditional Blackfoot name of this place is Moh’kins’tsis, which we now call the City of Calgary. The Students’ Union also recognizes that land acknowledgments are not enough. We need to pursue truth, reconciliation, decolonization, and allyship in an ongoing effort to make right with all our relations.

DEPUTY RETURNING OFFICERS – SU ELECTIONS

DEPUTY RETURNING OFFICERS – SU ELECTIONS 150 150 HR

The Deputy Returning Officer (DRO) is primarily responsible for assisting the Chief Returning Officer (CRO) with the administrative requirements of the Students’ Union (SU) General and By-Election.  The DRO is a resource provided to students by the SU. As such, the incumbent is responsible for promotional and administrative tasks, ensuring the SU Elections are supported according to the direction of the SU. Required working days will be between September 16, 2026 and October 8, 2026.

KEY RESPONSIBILITIES

  • Assist in ensuring Election Candidates adhere to campaigning rules via poster patrol
  • Assist in the set-up, take down and staffing of polling stations and addressing students’ election-related queries.
  • Assist the CRO in distributing promotional materials related to voting days.
  • Assist the Manager, Student Services and CRO in executing and promoting the election forums and candidate fair.

Applicants must:

  • be current University of Calgary undergraduate students; and
  • not be involved in the SU’s elections in any other capacity (i.e., as a candidate, campaign manager, or volunteer).

For more information, please check out the position description. Pay for this position is $15.00/hour. 


HOW TO APPLY

Please send a resume, cover letter, and your class schedule to elections@su.ucalgary.ca.

Application deadline is August 17, 2026 at 4:30pm.

Only those applicants who are selected for an interview will be contacted.


STATEMENT ON EMPLOYMENT EQUITY, DIVERSITY, AND INCLUSION

The Students’ Union is committed to ensuring that members of equity-deserving groups, from a broad range of communities, feel empowered to apply for positions within the organization. We strongly encourage qualified candidates from Black, Indigenous, and/or other racialized communities to apply. Qualified candidates who identify as 2Spirit and/or LGBTQIA+ or are otherwise marginalized on the grounds of gender expression, gender identity, and/or sexual orientation are also strongly encouraged to apply.

The Students’ Union welcomes applications from people with disabilities and believes strongly in accessibility in the work we do. Accommodations are available on request for candidates taking part in all aspects of the selection process – please advise us at any point and we will work with you to meet your needs while respecting your privacy as much as possible.

The Students’ Union is grateful to work on the traditional territories of the people of the Treaty 7 region in Southern Alberta, which includes the Blackfoot Confederacy (comprising the Siksika, Piikuni, and Kainai First Nations), the Tsuut’ina First Nation, and the Stoney Nakoda (including the Chiniki, Bearspaw, and Goodstoney First Nations). The City of Calgary is also home to Métis Nation of Alberta, Region III. The University of Calgary is situated on land adjacent to where the Bow River meets the Elbow River, and the traditional Blackfoot name of this place is Moh’kins’tsis, which we now call the City of Calgary. The Students’ Union also recognizes that land acknowledgments are not enough. We need to pursue truth, reconciliation, decolonization, and allyship in an ongoing effort to make right with all our relations.